Terms of Service

Last Updated: January 2025

Welcome to Gaming License Hub. By accessing our consultation services, you agree to these Terms of Service. Read carefully - they define our working relationship.

1. Service Scope

We provide consultation and guidance for gaming license applications across multiple jurisdictions. Our services include:

  • Jurisdiction analysis and recommendations
  • Application preparation assistance
  • Regulatory compliance advisory
  • Document review and optimization

We do NOT guarantee license approval. Regulatory authorities make independent decisions. Our role is strategic guidance - not outcome assurance.

2. Client Responsibilities

You must provide accurate, complete information throughout the engagement. Withholding material facts can compromise your application and our advisory capacity.

Requirements include:

  1. Timely response to document requests (typically 48-72 hours)
  2. Transparent disclosure of business operations and ownership
  3. Compliance with all applicable laws in your target jurisdiction
  4. Payment of regulatory fees directly to gaming authorities

3. Confidentiality

All client information remains strictly confidential. We share data only when legally required by regulatory bodies or with your explicit written consent.

This protection extends to business models, financial records, ownership structures, and strategic plans. Your competitive intelligence stays protected.

4. Payment Terms

Consultation fees are outlined in individual service agreements. Standard terms:

  • Initial deposit: 40% upfront (non-refundable after work begins)
  • Milestone payments: As defined in your engagement letter
  • Final balance: Due upon application submission

Regulatory authority fees are separate. You pay jurisdictions directly. We provide cost estimates but actual fees may vary based on authority pricing updates.

5. Limitation of Liability

Our liability is limited to the fees paid for services rendered. We are not responsible for:

  • Regulatory authority decisions or timeline changes
  • Third-party service provider failures (lawyers, accountants, etc.)
  • Market changes affecting your business model viability
  • Consequential damages from application delays or denials

6. Intellectual Property

Materials we create for your application belong to you upon full payment. Our methodologies, templates, and proprietary frameworks remain our intellectual property.

7. Termination

Either party can terminate with 14 days written notice. You remain responsible for fees accrued through the termination date. Work products delivered up to that point transfer to you.

8. Governing Law

These terms are governed by the laws of [Jurisdiction - typically where company is registered]. Disputes are resolved through binding arbitration before litigation.

9. Updates to Terms

We may revise these terms periodically. Material changes require 30 days notice. Continued use of services after updates constitutes acceptance.

Questions? Contact us before engaging services. We clarify terms before you commit.