Let's Talk About Your Licensing Goals
Gaming licensing isn't something you figure out from blog posts alone. Real questions need real answers - from people who've actually walked operators through Curacao, Malta, and Gibraltar applications.
That's what this page is for.
What We Can Help With (Right Now)
Our team handles three types of inquiries:
- Jurisdiction selection - You know your target markets but not which license fits your business model and budget
- Application roadblocks - You've started the process but hit compliance questions or documentation requirements
- Timeline planning - You need realistic estimates for go-live dates (not the marketing fluff from other consultancies)
We don't do sales calls disguised as consultations. First conversation is diagnostic: what you're building, where you want to operate, what's blocking you.
How to Reach the Right Person
For licensing inquiries:
Email: [email protected]
Response time: 24 hours (business days)
For active client support:
Email: [email protected]
Response time: 4 hours during application phases
For partnership discussions:
Email: [email protected]
(Payment providers, legal firms, compliance tech vendors)
What Happens After You Contact Us
No automated sequences. No generic PDFs. Here's the actual process:
- Initial assessment (email) - We ask 6-8 questions about your operation, target markets, and timeline
- Jurisdiction recommendation (email or 30-min call) - Based on your answers, we map out 2-3 licensing options with cost/timeline breakdown
- Decision point - You choose to move forward with our support or take the intel and run with it yourself
Zero pressure. We've turned down clients when their business model doesn't fit available jurisdictions. Better to know that upfront than 6 months into a doomed application.
Office Locations (If You Prefer Face-to-Face)
Malta Office
Level 3, Portomaso Business Tower
St. Julians STJ 4011, Malta
London Office
124 City Road
London EC1V 2NX, United Kingdom
Both offices operate by appointment only. Our licensing specialists travel frequently between jurisdictions, so email first to confirm availability.
Average Response Time by Request Type
- General licensing questions: 24 hours
- Jurisdiction-specific queries: 48 hours (we verify current requirements with authorities)
- Urgent compliance issues (active clients): 4 hours
- Partnership proposals: 3-5 business days
We're compliance specialists, not a customer service center. That means you get answers from people who've actually filed these applications - but it also means we prioritize depth over instant response.
Ready to start? Hit the email address that matches your situation. We'll take it from there.